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At IFEEL Counseling Services, we understand the challenges associated with finding the right mental health provider. We pride ourselves on providing a safe and supportive environment to help you navigate these challenges. Our team of experienced and compassionate therapists are here to help you make steps towards a happier, healthier life. If you're feeling lost or struggling with your mental health, don't hesitate to reach out.

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Effective Date: 1/1/2024

1. Introduction

IFEEL Counseling Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ifeelcounselingservices.com and use our services. Please read this policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and any other information you provide when filling out forms, booking services, or contacting us.

• Usage Data: Information about your interactions with our website, including IP address, browser type, operating system, referring URL, and activity on the site.

• Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, track usage, and deliver personalized content.

3. How We Use Your Information

We may use the information we collect to:

• Provide and manage our services.

• Communicate with you about your account, appointments, or service updates.

• Send marketing communications, promotions, and other related information (with your consent).

• Improve website performance, user experience, and security.

• Comply with legal obligations and enforce our terms of use.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with trusted third parties only when necessary to:

• Comply with legal obligations or respond to lawful requests.

• Protect the rights, property, or safety of [Your Business Name], our users, or others.

• Work with service providers that support our business (e.g., website hosting, payment processing) under strict confidentiality agreements.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing messages at any time by clicking “unsubscribe” in our emails or replying “STOP” to text messages.

• Limit the use of cookies by adjusting your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Security

We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: mytherapy@ifeelcounselingservices.co

SMS Terms and Conditions

By subscribing to text messages from [Your Business Name], you agree to the following terms and conditions:

1. Message Frequency: Messaging frequency may vary based on your interactions and service updates.

2. Fees: Message and data rates may apply. Check with your mobile service provider for details on your specific plan.

3. Opt-Out: You can opt out at any time by replying STOP to any text message. You will no longer receive messages from us unless you opt back in.

4. Help & Support: For assistance, reply HELP to any text message or visit our website at https://www.ifeelcounselingservices.com.

5. Privacy & Terms: Visit our Privacy Policy and Terms of Service at https://www.ifeelcounselingservices.com/contact for more information on how we collect, use, and protect your data.

By subscribing, you confirm that you are the account holder or have the account holder’s permission to receive text messages.